H&GS Retailers Brought Positive Attitudes to Fall Market Held in Salt Lake City
The Home & Garden Showplace team and their retailers recently returned from the 2012 Fall Market in Salt Lake City, Utah where 3,561 retailers and over 1,000 vendors joined together to attend the show.
The show included an exclusive conference the day prior to the market floor opening for Home & Garden Showplace as well as Alliance members from Master Nursery Garden Centers. At the conference well-known and respected guest speakers spoke about key issues important to the retailers focusing on customer service excellence.
Speakers included Dennis Snow, a customer service expert that took his “lessons from the Mouse” while working at Disney World and applied them to real world career and businesses decisions; Kelly McDonald, a second-time speaker at the event, is a Marketing and Advertising professional with experience on how to keep your customers coming back for more; and Dave Mitchell, an educator and professional trainer who takes proven principles in applied performance and cognitive psychology and delivers a learning experience that is incredibly entertaining and insightful by looking into the personalities of yourself, your customers and employees.
In addition vendors spoke about their product lines and retailers networked and shared ideas on how they have used new ideas to move the needle in their own business. The evening concluded with a reception to award the 2012 Retailers and Vendors of the Year. These businesses have showed excellent service, growth and dedication to the garden center industry and to Home & Garden Showplace.
Retailers of the Year:
Northeastern Region Store of the Year
Holdridge Home & Garden Showplace, Ledyard, CT
Central Region Store of the Year
Corso’s Flower & Garden Center, Sandusky, OH
Western Region Store of the Year
Rail City Garden Center, Sparks, NV
Southern Region Store of the Year
Cofer’s Home & Garden Showplace, Athens, GA
Master Nursery Garden Center Store of the Year
Bloomers Home &Garden Center, Sewell, NJ
Vendors of the Year: Vendor of the Year
Alpine Corporation
New Vendor of the Year
Woolly Pocket
Grower of the Year
Monrovia Nursery
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