Articles

10158
Customer and Plant Care

You hear it all of the time — You have to please your customers, so they keep coming back to you. Learning from your peers can be one of the best ways to find out... more »

10158
Trekking the Trial

Back in the March issue of Lawn & Garden Retailer, we advised you to "Pack it up and Head West" to the industry event known as the California Pack Trials. "Are you waiting until the... more »

10158
Home Maintenance

Once upon a time, the summer trade shows were open season for garden center buyers. See home décor. Aim. Buy.And while the aisles in Atlanta, New York, San Francisco and points in between are still... more »

10158
You Don’t Own the Customer…The Customer Owns You

Those of you who know me, have read my column or heard me present at industry forums get the sense that I'm just a bit passionate about changing the way our industry thinks about who... more »

10158
Waste Not Want Not

Mulch: A covering, of straw, compost, plastic sheeting or other materials, spread on the ground around plants to prevent excessive evaporation or erosion and to enrich the soil. The definition of mulch is well established... more »

10158
Are You a Builder or a Destroyer?

As a railroad crew labored in the blazing August heat, an engine pulled up with a fancy caboose all decked out with company colors and stopped a short distance from the crew. A man in... more »

10158
Word on the Street

Oh, the ongoing problem of garden accents: What do I buy, how big should I make my order, what will customers want, how many do I purchase? You know what I'm talking about — the... more »

10158
Culinary Arts Month

July will soon be known as the month to eat. With events such as National Hot Dog Month, National Ice Cream Month and National Baked Bean Month, people will be eating 24 hours a day.... more »

10158
The Not-So-Big Garden Center

Store design actually begins when the customer sees the store from the front windshield of her car. When a customer applies the brakes and activates the turn signal, she is making her first move toward... more »

10158
Do Sweat the Small Stuff

Can you imagine being on trial for a crime? Imagine how scary it might feel to put your future in the hands of a judge and jury. That is what you do every day when... more »

10158
Going to the Men

For years, independent garden centers have considered women aged 35-65 with income north of $70,000 their target market, but a new study by the National Gardening Association indicates that this statistic might be on the... more »

10158
How Do You Know?

How do you know if you're making the best decisions for your company? I mean know, really know — long-term, big-success, no "I thinks" know.I found myself dissecting this seemingly simple question while reading recent... more »

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