New consumer research explores what Gen Z wants from flowers
The Floral Marketing Fund (FMF) has completed a new nationwide study, Catering to Generation Z Consumers: Identifying Key Traits and Wellbeing Benefits in Floral Products, exploring how Gen Z consumers (ages 18-28) purchase flowers and plants, what influences their buying decisions, and how floral products connect to emotional well-being.
Completed by the Lab for the Assessment and Promotion of Physical Activity and Health (APPAH) at Colorado State University, this research surveyed 2,011 Gen Z participants across the U.S., offering a detailed look at the expectations and behaviors of one of the up-and-coming consumer groups in today’s market.
Gen Z is digitally driven, but not digital-only. Instagram and TikTok play a significant role in floral discovery and trend influence. Social media shapes awareness, inspiration, and perceived trendiness. At the same time, physical retail remains highly relevant — seeing, touching, smelling flowers, interacting with staff and making shopping social are strongly valued.
The takeaway: This generation moves seamlessly between digital inspiration and in-person purchasing. Retail strategy must reflect both.
Pricing is important. Gen Z compares prices, seeks value and responds to promotions. But cost is not the only driver. Freshness, color, design style, fragrance, longevity, sustainability practices and accurate labeling all significantly influence purchasing decisions. Gen Z evaluates flowers through both value and values.
One of the most compelling findings extends beyond buying behavior. The study examined perceived stress levels and the emotional impact of giving and receiving flowers. Participants reported positive associations between floral engagement and social connection. Both giving and receiving flowers were linked to emotional well-being, alongside a strong reported connection to nature.
For an industry rooted in meaningful moments, this provides additional measurable evidence that flowers are not simply products; they are experiences that support connection and emotional impact.
Environmental considerations influence this generation’s purchasing decisions. Recyclable packaging, transparent practices and eco-conscious behaviors are part of how Gen Z evaluates brands.
Packaging and personalization also play a role. Design, labeling and printed information influence appeal. Customization enhances perceived value. For retailers and marketers, these insights offer direction: clarity, authenticity and thoughtful presentation matter.
Access the report here.
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