Educational Webinars

Marketing Gets Them in… but Loyalty & Customer Engagement Keep Them Coming Back

On May 12, Keith Lam and Sam Kirkland presented a webinar that outlined some ideas for successful loyalty programs and answered questions such as:

  • Why should you have a loyalty and customer engagement program?
  • What actions can you take to create a unique loyalty program?
  • What type of customer engagement do customers want and how do you communicate to them?
  • How do you know if your program is working?

Sponsored by: Epicor

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