Management

November/December 2024
A goal without a plan is just a wish

Based on my experience of working with retailers in many different fields and of a multitude of sizes, I’m constantly amazed that, when planning for the upcoming season or year, too many simply look at... more »
Revamp Your Retail article explains how to leverage the power of consumer psychology to sell more green goods.

September/October 2024
Revamp Your Retail Series: Consumer psychology

Consumers have a lot on their minds most days. Horticultural professionals, retailers and growers may be inclined to think they get a lot of “brain time” from their customers, that customers are thoughtful about the... more »

August 20, 2024
Proven Winners schedules 2024 Fall Roadshows

Proven Winners has scheduled two Roadshows this fall, designed for retailers, growers, brokers, landscapers and anyone who works in the green industry. Roadshows are opportunities to learn about upcoming trends, brainstorm with like-minded industry pros... more »
A passion for plants created BotaniGal, a retail houseplant store that connects people and builds partnerships with other businesses.

August 2024
Turning a lifelong education into a houseplant business

I was 16 when I fell in love with plants, 18 when I started my horticulture education and 30 when I started a business that allowed me to share my passion with others. The year... more »
Whether business or personal, our service and support to others is our true mission.

August 2024
Who packed your parachute?

As I was doing some research to write this column, I was taken back to a time many years ago — one that demonstrates, as much as our industry has changed, it somehow remains the... more »

July 2024
Leveraging artificial intelligence in your garden center

As chief technology officer of Chalet, my family’s Chicago-based garden center and landscape business, I’ve migrated our software to “the cloud” over the last seven years. This “cloud” is where artificial intelligence (AI) lives — because... more »
Revamp Your Retail Series Online and in-store plant buyers

July 2024
Revamp Your Retail Series: Online and in-store plant buyers

While the introduction of the iPhone in 2007 made purchasing through the cellphone a reality, the horticulture industry is still relatively new to online shopping. Prior to COVID-19, a small percentage of sales (approximately 5%)... more »
“Rain Day, Train Day” at Meadows Farms takes advantage of inclement weather to drive knowledge. Photos courtesy of John Kennedy.

June 2024
Knowledge is the new currency

The brain can turn to mush pretty quickly over the summer, and teachers want to avoid summer learning loss by sending kids home with reading assignments or offering summer classes. According to a Brookings Institution... more »
Stock Kicker Pohmer Measuring a Customer’s Value

June 2024
Measuring a customer’s value

Seasonal businesses — like many garden centers — pose some unique “opportunities” that year-round retailers don’t have to handle. Most seasonal stores’ customers shop them once or twice a year, yet almost none of the products... more »
Garden Center Group Fall Event 2024 takes place in Dallas Texas

April 23, 2024
Garden Center Group reveals 2024 Fall Event details

The Garden Center Group Fall Event 2024 will take place Sept. 23-26 in Dallas, Texas, with an Early Bird Marketing Workshop (included in the cost of registration) scheduled for Sunday, Sept. 22. Highlights include: From... more »
Can We Talk? Your employees need to be polished communicators to interact with customers — here’s how.

May 2024
Can we talk? Improving communication in your garden center

When you work in a garden center, you wear many hats and need various skills. Garden center staff keeps plants in good shape, displays the merchandise attractively, makes sure the stock is accessible and assists... more »
Revamp Your Retail Series - Pricing products

May 2024
Revamp Your Retail Series: Pricing products

Pricing products is both art and science. It may be a challenge for some businesses, but pricing is a topic every management team should discuss at least once or twice a year. While pricing can... more »