November/December 2021
Creating a ‘Wow’ Experience for Your Customers

Recently I was driving with my 5-year-old grandson down to a Minnesota state park, where they have free-roaming bison you can sometimes see from an unprotected road running through the park. He’d been talking about... more »
Pohmer stock It’s All About Making Choices florist gardener holding potted flower

September/October 2021
It’s All About Making Choices

The fall months are filled with both reflection on what transpired in the peak months of last spring and early fall, and looking forward with anticipation as we begin thinking about 2022. And it’s difficult... more »

August 2021
Keeping Your Brand Fresh

I recently came across a fairly succinct definition of a brand: “The intangible sum of a retailer or product’s attributes: its name, packaging and price positioning, its history, its reputation, and the way it’s advertised.”... more »

July 2021
Raising the Bar

While we may have thought the growth seen in 2020 was an anomaly, indications so far point to continued growth for 2021. With more Garden Center Group members reporting in our weekly department review (WDR),... more »

June 2021
Short Staffed?

A recent Gallup poll revealed that at the height of the pandemic, 68 percent of employed U.S. adults were working from home and only 26 percent felt they were emotionally ready to return to their... more »

June 2021
Is Zookeeper Part of Your Job Description?

I had a sign that read, “My Office is Not a Zoo!” mounted by the entrance to my office when I worked for many years in retail buying, merchandising and marketing. Most people thought this... more »

May 2021
It’s More Than Just Semantics…

In my 26 years of working in senior positions in retail for both big box and smaller entrepreneurial companies, and then 25 years of helping advise companies and organizations as a consultant (yes, I really... more »
Garden Center Group study

April 5, 2021
Garden Center Group Releases P&L Study Results

The Garden Center Group has released results from its 17th Annual P&L Study for 2020. The study, which was first conducted in 2004, has never seen the level of increases reported this year. The results... more »
Rockledge Gardens’ owner Theresa Riley shares her thoughts on selling the family business and has advice for other IGCs considering their future.

April 2021
Making Plans for an Uncertain Future

Theresa Riley didn’t always aspire to own the family business. Her parents Harry and Mary Witte founded Rockledge Gardens in 1960, initially as a bulb-packing business. Through the ‘60s and ‘70s, it evolved into the... more »
Pohmer kicker image

April 2021
What Is Your Secret Sauce?

As you are about to embark on the most challenging months of your spring selling season, I tried to come up with something motivating and inspiring that could help cheer you on and I stumbled... more »
PPP Loans kicker

April 2021
PPP Loans and Your Garden Center

The program designed to provide financial relief to businesses during the pandemic caused confusion for many businesses during 2020. The Paycheck Protection Program (PPP), part of the CARES Act, is complex and the related tax... more »

April 2021
Streamlining the Supply Chain and Boosting Customer Engagement

Warren Patterson knew there had to be a better way. As owner of Barrie’s Garden Centre in Barrie, Ontario, Canada, his biggest challenge was finding the time to place and receive orders from the multiple... more »


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