Management
Top 10 most-read feature articles in Lawn & Garden Retailer
Read the top 10 feature articles Lawn & Garden Retailer readers most clicked on. 1. Train for Trust Tips for how to turn staff Into customer... more »
Setting customer perspectives and expectations
Over the years, I’ve been as guilty as many of you in having trouble finding any semblance of a work and personal/family life balance, with work dom... more »
Train for Trust
In today’s retail world where experience matters just as much as price, your staff is not just a set of hands to restock and water the plants. They... more »
Planning for spring 2026: Lessons from ’25
By now, you’ve gotten all the “new stuff” — the hot new merchandise that’s going to change your business model for the better — and are w... more »
Beyond the brick and mortar — two years later
Two years ago, I was invited to write an article about the growing trend of independent garden centers looking to increase their revenue and relevance... more »
Managing with a leadership mentality
In all my many years in retail and then in my consultancy, I thought I had experienced just about all the highs and lows of the economy, politics and ... more »
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