OrderEase Announces Partnership with Garden Works
OrderEase recently announced a new relationship with a garden and kitchen industry leader, Garden Works and Star Kitchen & Home.
Known for providing gardening and home-related products, such as gloves, totes, and tools, Garden Works reached out to OrderEase for assistance to better connect wholesale customers with its products and expedite the ordering process. The partnership targets easier wholesale ordering for Garden Works’ and Star Kitchen & Home customers through OrderEase’s technology solution, better connecting the sales process to back-end systems, and ensuring top-notch, value-added customer support.
Streamlining the Order Process OrderEase’s technology solution reportedly allows Garden Works’ and Star Kitchen & Home’s sales representatives to spend more time servicing customers.
“We realized our current system created redundancies for our sales staff,” said Karen Alexander, director of sales and marketing of Garden Works. “For instance, a sales representative took a customer’s order, but then another employee actually entered the order into the system. By employing OrderEase’s technology, our sales representatives can more efficiently service our customers’ needs. OrderEase provides integrated communications between the wholesale and retail supply chain, creating a paperless ordering experience that saves time and money.”
With customers such as independent garden centers and kitchen and retail gift shops, OrderEase’s technology allows Garden Works to streamline the ordering process, reducing the amount of time typically incurred to place orders. Additionally, sales representatives now spend more time providing value-added services to their clients.
“OrderEase streamlines inefficiencies, reduces input errors, and connects customers with our products easily,” says Curt Bingham, president of Garden Works. “Our relationship with OrderEase adds value to our customers, as the integrated ordering system show inventory levels and simplifies order processing, ensuring that our products reach customers quickly. With many of our products made in America, the OrderEase technology expedites customers’ orders, making sure they receive their products promptly.”
To learn more about OrderEase, go to www.orderease.com.
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