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Headwinds or tailwinds as 2024 approaches

It never ceases to amaze me that any three people in our industry can view the same data and situation and interpret this information differently, eac... more »

BEST Human Capital and PivotPoint’s Chris Cimaglio shares tips to prepare for your exit and the transition of your garden center — and the best time for succession planning

Success strategies for succession planning

“By failing to prepare, you’re preparing to fail.” This familiar quote from Benjamin Franklin is especially true when it comes to succession and... more »

Staff training on safety procedures is essential for worker safety, as well as the safety of customers.

Staff training: Making safety a top priority in the garden center

A number of considerations should be examined when creating or updating a workplace safety program for the garden center. Here, Zach Bruce, safety s... more »

The importance of treating garden center customers as guests

A few fundamental questions for you to ponder: Are you selling plants or providing solutions and fulfilling the needs and expectations of your custome... more »

Bring on the dragons

You may not realize it, but the story of your business — of any small business — is an epic one. It is a story about taking magnificent risks for ... more »

Beyond the Brick and Mortar: A Race for Revenue and Relevance

Beyond the brick and mortar: A race for revenue and relevance

In Simon Sinek’s book “Start With Why,” he addresses the “Law of Diffusion of Innovation.” It’s a fancy way of saying there is a wide rang... more »