Management

Consultant John Kennedy shares tips for how independent garden retailers can close their fall season strong

The strategy behind the strategy

There are three types of change that can occur, affecting your garden center — and in life: change by crisis, change by drift and change by design. ... more »

Pohmer How garden retailers can become a pain reliever

How garden retailers can become a pain reliever

By anticipating customers’ problems and needs, garden retailers can provide solutions and build loyalty. I recently bought new iPhones for my wif... more »

How to expand your product assortment without overwhelming your customers — or your team.

Sizing your product assortment strategically

A young couple stands in front of rows and rows of plants, neatly organized by names that mean nothing to them. Do annuals come back every year? ... more »

Pohmer On kicker What independent garden center leaders can do when staff leave the company

Why good managers leave

Over the years, I’ve had countless conversations with garden center owners and senior managers about staffing challenges. We usually start by talkin... more »

Innovative Ideas Attracting the most meaningful hires this spring

Innovative Ideas: Pro tips for attracting the most meaningful hires this spring

For many garden centers, spring hiring is a frantic dash to fill open positions. But what if you could attract a steady stream of highly qualified can... more »

Ken Lain is president and owner of Watters Garden Center in Prescott, Arizona.

Ken Lain to host online presentation on succession planning

Ken Lain, CEO of Garden Outfitters private equity group and second-generation owner of Watters Garden Center, will be presenting "Don't Die with Your ... more »