January 2017

Let Me Introduce You

"Everyone you will ever meet knows something you don’t.” This quote from Bill Nye the Science Guy is one of my absolute favorites. Walking around with this mentality is what makes you introduce... more

Think Bigger About Your Edibles

Get an inside look at a handful of garden centers who have stepped up their edibles departments with unique merchandising and in-store experiences that take the customer from buying to harvesting.

Red, Green and Evergreen

Independent garden centers in Louisiana and East Texas were ready for the 2016 holiday season. See ideas from these retailers’ Christmas shops and greenhouses before you plan for 2017.

American Made

Do you have a gift department in your garden center? Learn how to develop a relevant assortment of U.S.-made products.

Information When and Where Customers Want It

Reaching and educating the new gardening consumer is getting easier and less expensive thanks to technology.

Freshen Up Your Benches

These new-for-2017 varieties could be the next big successes for your customers and your spring sales.

Be a Better Manager

Use these tips to get the right people in the right places to help the garden center run smoothly.

What’s Your Firewall?

Traditional brick and mortar retail as a standalone strategy is under severe challenge. Think about some of the recent/ current events that demonstrate this: • Macy’s announced it is closing ov... more

The Freedom to be Excellent

Achieving remarkable customer service is challenging. Ironically however, achieving the overwhelmingly spectacular can be intuitively easy. Some of the most talented businesses spend almost nothing... more

Outside the Vines: The GLAM of Customers

When customers walk into Uniform, a men’s boutique in Boston, they step into a relaxed environment, welcoming to all. Gary Ritacco, store owner, ensures everyone entering into his store feels com... more

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