Management
The Benefits of the Garden
In the spring of 2012, I was diagnosed with breast cancer at age 49. I spent the rest of the year in surgery and treatment, and then began a multi-year process of recovery and healing.... more »
Let Your Fingers Do the Walking
We’ve all been there. The middle of spring. The lot is packed with shoppers. More customers than staff to help them. And it seems like the only person that can answer customers’ questions is you.... more »
Be a Better Manager
My basic premise for today is that most managers don't manage very well — because they manage from top, rather than the front and the beginning. I think this stems from a commonly accepted definition... more »The Freedom to be Excellent
Achieving remarkable customer service is challenging. Ironically however, achieving the overwhelmingly spectacular can be intuitively easy. Some of the most talented businesses spend almost nothing on customer service and succeed in reaching extraordinary goals. Growing... more »
An Ounce of Prevention is Worth a Pound of Loss
It is a topic that is frustrating and causes a great deal of angst, but nevertheless it still exists and can affect your garden center’s bottom line. It is retail theft. The bottom-line impact on... more »HIP Labels Hires Maria Zampini
HIP Labels, LLC has hired Maria Zampini to its staff as brand program manager. Zampini will work nationwide on behalf of HIP to provide brand identification products from HIP’s... more »
Behave Like a Startup
Again this year, I had the honor to be asked to judge the five finalists for the 2016 Merchandiser of the Year recognition sponsored by Lawn & Garden Retailer and, from what I hear, not... more »Griffin Offers New E-Commerce System
Griffin has announced the debut of its all-new online sourcing and order management system, Onliant, at www.onliant.com. Onliant provides retailers and growers with a single platform from which to source seed, cuttings, young plants, hard goods, production equipment... more »
Wildlife: A Good Thing in the Garden
When a customer approaches you with questions about wildlife, they are most likely either trying to get rid of something pesky or attract something pretty. However, there’s so much more to the world of wild... more »Investment Firm Acquires Epicor
Epicor Software Corp. has entered into a definitive agreement to be acquired by the global investment firm KKR from funds advised by Apax Partners. Financial terms of the transaction were not disclosed. Epicor provides industry-specific solutions... more »A Realistic Dreamer
I’m writing this column in the peak of spring, but it’s now July as you read this, and the busiest part of your spring season has passed. Hopefully the weather gods look down favorably upon... more »
Exit Your Business — Build Today to Sell Tomorrow
This is part two of a story we began in the June 2016 issue of Lawn & Garden Retailer. It is never too late to build equity to sell your business at a better price.... more »Sign up to receive updates from L&GR.
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January 16, 2019
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AmericanHort HortScholars Program Now Accepting Applications
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