Management
Back in August 2020, I wrote the column “Krulak’s Law of Leadership,” based on a leadership/management theory presented by retired U.S. Marines Gen. Charles C. Krulak. The crux of his theory was that, though the...
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The Great Resignation that’s taken place over the last two years has made employers re-evaluate how they hire and retain workers. A new study from recruiting software company Lever, “2022 Great Resignation: The State of...
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Ashcombe Farm and Greenhouses, a long-standing establishment in the heart of Mechanicsburg, Pennsylvania, recently announced it is celebrating its 60th spring in business. This independent garden center is a local favorite with loyal customers and...
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The National Retail Federation (NRF) and a group of small retailers told Congress small businesses are the hardest hit by high credit card “swipe” fees that are driving up inflation and that they want to...
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One of my all-time favorite authors was Theodor Seuss Geisel, more commonly known as Dr. Seuss; I avidly read his books as a young reader, then read them to my five younger siblings, my own...
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Running a garden retail business in today’s unpredictable environment can be daunting, but the right software tools can make growing your business a simpler and surer path. Small business owners often have many roles; the...
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One of the philosophies that the noted English naturalist Charles Darwin was known for was “the survival of the fittest.” Most people are familiar with this notion as it applies to natural evolution; the strongest...
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I’ve mentioned in past columns that what has the biggest impact on your customers’ experience and your brand image isn’t your advertising and marketing, your product, your displays or your pricing; it’s the lowest-paid members...
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Who’s driving your bus? It’s a fairly straightforward question that most of you would answer, ‘I am!” After all, it’s your store and you get to set the rules, you get to select the merchandise...
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Recently I was driving with my 5-year-old grandson down to a Minnesota state park, where they have free-roaming bison you can sometimes see from an unprotected road running through the park. He’d been talking about...
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The fall months are filled with both reflection on what transpired in the peak months of last spring and early fall, and looking forward with anticipation as we begin thinking about 2022. And it’s difficult...
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I recently came across a fairly succinct definition of a brand: “The intangible sum of a retailer or product’s attributes: its name, packaging and price positioning, its history, its reputation, and the way it’s advertised.”...
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