Management

April 2009
The Two Faces of Leadership

Back in the first century B.C., Publilius Syrus, a Latin writer and philosopher, said, "Anyone can steer the ship when the sea is calm." But when the seas have 30-foot waves threatening to capsize the... more »

April 2009
Reach Out and Touch Someone

Ed Bemis' garden center was full of poinsettias with no place to go. After an ice storm in December, he had leftovers to give away but no customers to take them. So he sent out... more »

March 2009
Viva Las Vegas

In today's high-stakes economy, taking even a few days outside your garden center for trade shows or industry bus tours — or, God forbid, vacation? — might seem like a gamble you can scarcely afford.... more »

March 2009
Point of No Return?

The current economic climate is forcing many garden retailers, from the biggest of big boxes to the smallest mom-and-pop retailers, to find new ways of cutting costs. Marketing efforts, eliminating dead weight and shortening employee... more »

The Write Stuff
The Write Stuff

I am just old enough not to know how to design a web page. To me, code is something in a spy novel. Java is tasty with a little French vanilla. Oh, and if HTML... more »

What Does Your Sign Say About You?
What Does Your Sign Say About You?

When thinking about small business marketing, the standard means of promotion such as newspaper ads and postcard mailings most often come to mind. While these "tried and true" methods can be effective, they are not... more »

Leading in Tough Economic Times
Leading in Tough Economic Times

With all the job losses, depressing forecasts, business closings and gloomy messages that surround us, it might seem as if we're caught up in some sort of economic Twilight Zone. Like many of you, I'm... more »

November 2008
Squeezed at Both Ends

The financial collapse has had a major impact on our consumers — in many different ways. First, there's the higher costs they're experiencing in their necessity purchases such as heating fuel, food, gas in the... more »

November 2008
Go for Gold

What an exciting and inspiring summer we had, watching outstanding athletes compete in the summer Olympics. Who didn't cheer at the top of their lungs as Michael Phelps won his eighth gold medal and made... more »

November 2008
Anger Management

Customers from hell, it turns out, can teach you a lot. As a former manager in the trademark research business, Chuck Dennis' best client had the worst mouth, spelling out every mistake and problem in... more »

November 2008
The “Three Rs,” Reimagined

When this column began back in January, sustainability was on the front page, front cover and in the lead stories of newspapers, magazines and evening news broadcasts across the country. Early columns explored whether the... more »

Boots on the Ground
Boots on the Ground

Spring is officially over. So, how'd it go? Did those sustainable, eco-friendly products you stocked up on fly off the shelves? If you are like most retailers, garden or otherwise, around the country, the excitement... more »