Management

May 2006
Seasonal Help 101

It's that time of year again: Nice weather is bringing customers to garden centers across the country. The surge in sales and services that is taking place creates the need for additional staff. For many... more »

May 2006
Is Storage Costing You?

When you stock a product, you are making a commitment to have that product available in reasonable quantities for immediate delivery to customers. Retailers need to keep items in stock to stay in business, even... more »

March 2006
Protecting Your Garden Center From Theft

Theft — either from an employee or a customer — is a problem business owners will face sooner or later. While the laws concerning theft may differ in degree from state to state, they all... more »

March 2006
A Gift Market Overview

With so many gift shows throughout the year across the country, it can be hard to know which ones will suite your gift-purchasing needs: Some feature educational sessions or target specific regions, and some only... more »

March 2006
It’s Not How Much You Sell — It’s How Much You Get To Keep

Sales, sales, sales. It seems every businessperson involved in small business, garden center owners and managers included, bases success on the amount of sales generated during a given period.A day doesn't go by, especially at... more »

January 2006
Surveying Christmas

We asked survey participants to describe their season in 300 words or less and here are some of the best responses, in no particular order. There are a number of similarities as well as differences,... more »

January 2006
Achieving Christmas Success

In a year of unstable economic times with no immediate relief in sight and retail indicators continuing on a downward spiral we gathered at our store for our annual Christmas management meeting. We were not... more »

January 2006
Seven Steps To Hiring Honest Employees

Lucille Thomas, owner of Sunrise Lawn and Garden had a problem. The anonymous caller said, "Employees are stealing from your store. They're not ringing the sales and keeping the money." When Lucille asked for more... more »

January 2006
Employee-Pricing Promotions

Some experts say General Motors Corporation's (GM) summer campaign that offered employee discounts to car-buying consumers was a stroke of genius, but others argue it was an act of desperation.GM posted a $1.1 billion loss... more »

January 2006
Test For The Best

There is plenty of discussion among business owners about testing job applicants before they are hired, but is it really all that easy, effective and necessary? Most owners and managers rely on the application or... more »

January 2006
Power To The Independents

After purchasing Salem, Ore.-based Terra Gardens last year, Dan Estacio didn't have much extra cash sitting around. The problem was, Estacio needed to fill his nursery with new product to get ready for his business's... more »

A Uniform Approach
A Uniform Approach

I've been shopping in stores many times when another customer has asked me a question meant for a store employee to answer. Since I'm not in the habit of wearing store logos, customers are obviously... more »