Management

Everything I ever needed to know…
Everything I ever needed to know…

In the years since moving to Chicago, I have become an avid baseball fan. I count the days until spring training starts, I get to the ballpark as often as possible, and I've even started... more »

April 2005
Hands-on For Happier Customers

A few months ago a couple of my friends and I went to a cooking class at a local gourmet retail shop. We decided to pick a night when the retailer was presenting a type... more »

April 2005
Accessibility for All

February 2005, Hecht's and Lord & Taylor department stores agreed to make their stores accessible for disabled shoppers by providing wider pathways between clothing racks, lower cash registers and wider fitting rooms. Wasn't that nice... more »

April 2005
Boost Profits with Trial Gardens

Trial gardens are located in every state and many counties and re-main one of the most underused tools of our industry, mostly because of their passive nature. These wells of information come and go, and... more »

March 2005
Braving the California Coast

It is here again — the California Pack Trials. If you've gone before, you know how beneficial it is. If you haven't gone, oh, let me tell you... this trip is one you won't forget,... more »

March 2005
Writing A Successful Business Plan

Although traditionally considered an exercise for larger companies, business plans today are strategic tools not only for obtaining financing, but for forming alliances, recruiting key employees and managing external relationships for any size company. It... more »

March 2005
Trade Shows of the Gift Market

To provide the most beneficial information to help develop or keep your gift section fresh and specialty oriented, we asked the sponsors/managers of the gift shows here in the states to provide the five Ws... more »

Pesticide Basics
Pesticide Basics

Advising customers about the correct pesticide is not always a simple task. The large selection offered to homeowners today can be confusing, and they often look to garden centers for answers. If your employees do... more »

Your Community – Your Business
Your Community – Your Business

I know what you're probably thinking: "Here's this editor telling me to give, give, give — that it's the right thing to do, that it will make me feel good about myself, that in the... more »

Discipline for a Fair Workplace
Discipline for a Fair Workplace

Discipline is an unpleasant responsibility. Parents, teachers, coaches and employers are likely to agree. Doing it poorly only compounds the unpleasantness. Doing it well, however, reduces employer frustration, increases employee morale, makes the firing of... more »

Winding Down the Christmas Season
Winding Down the Christmas Season

Was it the good, the bad or the ugly for the 2004 Christmas season? After talking to a number of retailers in the industry, my official position is that it was not really good, bad... more »

Christmas Show Success
Christmas Show Success

Holiday and gift trade shows are loaded with many unique, keystone items that will present the opportunity for your organization to make a profit, increase turns and preserve your image as "the push the envelope"... more »