Management
When it comes to mulch, many consumers know the term but don't know exactly how to use the product in their gardens. They may not even realize how beneficial it is or the different options...
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Carts, whether they are for employee or customer use, can be a major business investment. Yet, the benefits they can bring to your garden center are well worth the cost and effort of outfitting your...
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It has been said many times before that what you are really selling is intangible: solutions to a consumers needs, desires, dreams and expectations. But it takes tangible products to deliver these solutions. Managing Inventory...
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Happy employees are good for business, and since most companies need them to operate successfully, it stands to reason that treating employees well should be a top priority for every company. Unfortunately, in an age...
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One of the main reasons why a gardener shops an independent garden center (IGC) is the perception of a more knowledgeable and experienced staff along with a diverse inventory of high quality plants. This is...
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The National Hardware Show (NHS), one of the largest events focused on home enhancement, is just around the corner with many new features for retailers to check out. The show is scheduled for May 8-10,...
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"If it regards the Internal Revenue Service and if it makes you smile, it must be illegal." We refer to this as Mitchell's Rule #1, named after David J. Mitchell, CPA, who was the first...
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At Lawn & Garden Retailer, we know there are numerous gift shows during the year that you would like to attend, but you just can't go to all of them. So we asked representatives from...
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Most consumers know buying in bulk has its perks. With the growth of warehouse stores, like Sam's Club and Costco, it is no secret people like to buy more so they can save money in...
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The age-old expression "the customer is always right" means different things to different people. Some customers expect you to bend over backwards to meet their expectations no matter how grandeur. They believe they are right...
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Last month, I talked about some of the reasons businesses fail when they are passed down to the second or third generation. Specifically, such businesses lack pre-planning, lack sufficient training for the new kids in...
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We see it all of the time hoses sprawled across the walkways of the store, wet aisles with no safety cones or signage, employees lifting heavy items without assistance, chairs or boxes being used...
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